[On-demand Briefing] The Right Way to Select Technology for Your New Omnichannel Stack
By now, most large enterprises have evolved multiple — often overlapping — stacks across the customer experience spectrum: for Marketing, Sales, Service & Support, Advertising, and Web/DX. Customers expect you to engage coherently and consistently with you regardless of channel and continue doing so when new channels emerge.
But how do you make sure you've got the right tools in your stack that will allow your team to create the optimal omnichannel experiences that you desire?
In this fast paced recorded briefing, Jarrod Gingras helps you guide your future stack investments toward supporting omnichannel needs.